777qq Privacy Policy — Your Data, Your Rights

1Introduction

777qq operates the online casino and sports betting platform available at 777qq.asia. We are committed to protecting the personal data of every player who uses our platform and to processing that data in a lawful, transparent and purpose-limited manner. This Privacy Policy sets out in full how we handle personal data, consistent with applicable data protection standards.

By creating a 777qq account, depositing funds, or placing a bet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not consent, please do not use the 777qq platform.

Your Privacy at a Glance

These six principles summarise how 777qq approaches data privacy for players across Bangladesh.

2Information We Collect

777qq collects personal data in three ways: directly from you when you register and use the platform, automatically through the technical operation of the service, and from third-party verification and payment partners where necessary.

• Registration data: full name, date of birth, mobile phone number, and the city or region in Bangladesh where you are located. This is the minimum set of identifiers required to open and verify an account.
• KYC verification documents: government-issued photo identification such as a National Identity Card (NID) or passport, and where required, proof of ownership of the payment method used for deposits. These documents are requested only when required to fulfil anti-money laundering obligations.
• Financial transaction data: deposit amounts, withdrawal requests, bonus claims, wagering history and payment method identifiers (such as the last four digits of a bKash or Nagad number). Full payment credentials are never stored by 777qq; they are handled exclusively by the respective payment providers.
• Device and session data: IP address, device type and operating system, browser type and version, screen resolution, session duration and in-session navigation. This data is collected automatically and is used for security monitoring, fraud detection and platform performance optimisation.
• Communications data: the content of any messages you send to the 777qq support team via email or in-platform chat, including the date, time and subject matter of each interaction. This data is retained to maintain an accurate record of the support history associated with your account.
• Responsible gaming data: deposit limits, session time limits, self-exclusion requests and related account restrictions that you set or that are applied by 777qq in accordance with our responsible gaming obligations. This data is processed to protect your welfare as a player.

3How We Use Your Information

777qq uses personal data for specific, documented purposes only. We do not use personal data for any purpose that is incompatible with the purpose for which it was originally collected.

• Account management: to create, maintain, verify and, where necessary, suspend or close your 777qq account. This includes age verification, identity checks and multi-account detection.
• Payment processing: to process deposits received via bKash, Nagad, Rocket and Upay, and to execute withdrawal requests to the appropriate payment destination. Financial transaction data is retained for the period required by applicable law.
• Platform operation: to deliver the games, betting markets and account features you use, including maintaining session continuity, applying responsible gaming tools, and displaying account balance and wagering history.
• Security and fraud prevention: to monitor for suspicious activity, detect and prevent multi-accounting, bonus abuse and money laundering, and to comply with applicable anti-fraud and anti-money laundering standards.
• Customer support: to respond to your enquiries, resolve account disputes, process complaints and maintain records of support interactions associated with your account.
• Service improvement: to analyse aggregated, anonymised usage patterns to improve the platform's performance, game selection, payment processing speed and responsible gaming features for players across Bangladesh.

4Legal Basis for Processing

777qq processes personal data on the following legal bases, each of which applies to the specific processing activity described.

• Contractual necessity: processing your registration data, payment data and account activity data is necessary to perform the contract between you and 777qq — namely, the provision of access to the platform and settlement of bets placed by you.
• Legal obligation: processing KYC documentation, transaction records and responsible gaming data is required to comply with applicable anti-money laundering, counter-terrorist financing and player protection obligations.
• Legitimate interests: processing device and session data for fraud detection, security monitoring and platform performance optimisation is necessary for the legitimate interests of 777qq in operating a secure, reliable service, provided those interests are not overridden by your rights.
• Consent: where we send you optional promotional communications about bonuses or new game launches, we do so only on the basis of your explicit consent, which you may withdraw at any time by contacting support.

5Sharing of Personal Data

777qq does not sell your personal data. We share personal data only in the specific, limited circumstances described below.

• Payment processors: when you make a deposit or request a withdrawal via bKash, Nagad, Rocket or Upay, the transaction details necessary to complete the payment are shared with the relevant payment provider. Each provider processes this data under its own privacy policy and security standards.
• Game and platform providers: game providers such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe and Microgaming receive the session and account identifiers necessary to deliver games and settle bet outcomes. They do not receive your full KYC documentation or payment credentials.
• Regulatory and law enforcement authorities: where required by applicable law or a lawful order from a competent authority, 777qq will disclose personal data to the relevant regulatory body, law enforcement agency or court. 777qq will notify you of any such disclosure where legally permitted to do so.
• Anti-fraud and identity verification partners: where we engage specialist third-party services to assist with KYC verification or fraud detection, those partners receive only the minimum data required to perform their specific function and are contractually bound to use it for no other purpose.

6Cookies and Tracking Technologies

777qq uses cookies and similar browser-based storage technologies to operate the platform and improve your experience. We use the following categories of cookies.

• Strictly necessary cookies: these are essential for the platform to function. They maintain your login session, remember your language preference and enable core security features. They cannot be disabled without breaking the platform.
• Functional cookies: these remember your platform preferences such as game display settings and responsible gaming tool configurations so that you do not need to re-enter them each session.
• Analytics cookies: these collect anonymised, aggregated data about how players navigate the platform. The data is used solely to improve platform performance and game availability. No individual player is identified through analytics data.

You may control cookie settings through your browser. Note that disabling strictly necessary cookies will prevent the platform from functioning correctly. Disabling functional or analytics cookies will not affect your ability to play games or manage your account.

7Data Retention

777qq retains personal data only for as long as is necessary for the purpose for which it was collected, subject to any longer retention periods required by applicable law. In practice, this means the following retention schedule applies.

Account and KYC data is retained for a minimum of 5 years from the date of account closure to satisfy anti-money laundering record-keeping obligations. Financial transaction records are retained for the same period. Communications data is retained for 2 years from the date of the interaction. Device and session data used for security purposes is retained for 12 months from the date of collection. Where an account is under investigation at the time of the scheduled deletion date, data is retained until the investigation is formally closed.

8Data Security

777qq implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction or disclosure. Our security infrastructure includes 256-bit SSL encryption for all data in transit, access controls that restrict internal access to personal data on a strict need-to-know basis, regular security audits of the platform and its supporting infrastructure, and secure, access-controlled server environments.

While 777qq takes all reasonable steps to protect personal data, no online platform can guarantee absolute security against all possible threats. If you become aware of any security vulnerability or unauthorised access to your account, you must contact 777qq support immediately so that we can take appropriate remedial action.

9Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in respect of the personal data that 777qq holds about you. To exercise any of these rights, contact the 777qq support team using the email address in the website footer.

• Right of access: you may request a copy of the personal data that 777qq holds about you. We will provide this within a reasonable timeframe and at no charge for the first request in any 12-month period.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may ask us to correct or complete it. We will action valid rectification requests within a reasonable timeframe.
• Right to erasure: you may request deletion of your personal data when it is no longer necessary for the purpose for which it was collected and no legal retention obligation applies. Where erasure cannot be completed due to a legal obligation, we will inform you of the reason and the applicable retention period.
• Right to restriction of processing: in certain circumstances — for example, where you contest the accuracy of personal data or where processing is unlawful but you prefer restriction over erasure — you may request that we restrict processing of your data.
• Right to object: where we process personal data on the basis of our legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.

We will respond to all valid rights requests within 30 days of receipt. Where a request is complex or numerous requests are received simultaneously, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

10Payment Data and Financial Security

When you make a deposit or request a withdrawal via bKash, Nagad, Rocket or Upay, 777qq receives confirmation of the transaction together with a masked reference to the payment account used. 777qq does not receive, store or process your full mobile banking PIN, bKash wallet password or any equivalent payment credential. Full payment authentication is completed within each provider's own secure environment.

If you suspect that any financial transaction on your 777qq account was not authorised by you, contact 777qq support immediately. Do not share your bKash or Nagad PIN, OTP or any payment credential with anyone — including anyone claiming to represent 777qq. 777qq will never ask for these credentials via any channel.

11Minors and Age Protection

The 777qq platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Where we discover that personal data has been provided by a person who is under 21, we will immediately close the account, return any deposited funds to the payment source and delete the data associated with the account. If you believe a minor has registered on the 777qq platform, please contact our support team immediately so that we can investigate and take appropriate action.

12Third-Party Services

The 777qq platform integrates third-party game providers and payment processors whose own privacy policies govern the data they independently collect and process. 777qq is not responsible for the privacy practices of third-party services. When you interact directly with a third-party game interface or payment provider portal, that provider's privacy policy applies to any data collected by them in that context. We recommend that you review the privacy policies of any third-party services you use in connection with 777qq.

13Changes to This Privacy Policy

777qq may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or the services we offer. Where changes are material, we will notify registered account holders via the mobile number or email address on record before the updated policy takes effect. The most current version of this Privacy Policy will always be accessible via the footer of the 777qq website. Continued use of the platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.

14Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or the way 777qq processes your personal data, please contact our support team using the email address displayed in the footer of this website. All privacy-related enquiries are handled by our dedicated support team and will be responded to within 30 days.

When contacting us about a data rights request, please include your registered mobile number and a clear description of the request. This allows our team to locate your account and process the request efficiently.